CONTACT

IMPORTANT INFORMATION:

IS YOUR ARTWORK PURCHASABLE?

Yes, NELXART artwork is always available for purchase just inquire on prices by submitting your question in the CONTACT section with the name of the piece in which you are interested in purchasing.

WHAT FORMS OF PAYMENT DO YOU ACCEPT? 
We gladly accept Visa, MasterCard, American Express, and Discover. 

International orders are subject to customs fees by the destination country. We have no control over how much you are charged for customs and the fees are completely independent of NELXART. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you.

RETURN | EXCHANGE POLICY:

We allow returns and exchanges 30 days from the day you receive the package. This means we would need to receive the return on or before the 30th day.

Clothing can not be washed or worn and must have all of the original tags. If the item is visibly worn, we will not credit the cost of the merchandise; customer will be responsible for return shipping of the item. 

“Return Shipping Charges”

PLEASE READ:

If NELXART Store sends you the wrong item then we will cover the cost of the return shipment and the cost of the replacement item shipment.

If you are returning something because you did not order the right size or would like to exchange for another product, then you are responsible for the return shipping cost and replacement item shipping cost.

ALL SALES ARE FINAL

If you have any questions, please use the CONTACT section above to ask us any questions.

ORDER TRACKING:

ALL ORDERS ARE SHIPPED WITHIN 7 BUSINESS DAYS OF THE ORDER BEING PLACED AND FUNDS CLEARED.

FOR INTERNATIONAL CUSTOMERS PLEASE CONTACT INFO@NELXART.COM FOR A SHIPPING QUOTE.